Frequently Asked Questions
What is an Escape Room?
An escape room, also known as an escape game, is a game in which a team of players cooperatively discover clues, solve puzzles, and accomplish tasks in one or more rooms in order to progress and
accomplish a specific goal in a limited amount of time.
Are reservations refundable?
Escape rooms are a live event and not refundable. If you are unable to make your scheduled time, we can work with you to reschedule your adventure.
What if I want my group to be the only ones in the room?
With todays changing times in regards to social gatherings, all room bookings are private.
A group must have a minimum of 2 people to book a room though.
Is there an age limit?
Many of are puzzles are intended for adults, but youth adventurers are welcome to join us. 12 years of age and older is recommended. If your group would like to play with someone under the age of 12, that room must have at least one adult chaperone.
How do I book my group?
Are rooms handicap accessible?
You are able to book your group online at www.twiistedriddles.com under the book online tab. Walk ins are accepted but would not recommend for groups larger than four people.
All are rooms are handicap accessible. Not all puzzles and/or objectives are necessarily accessible from a
seated position though.
What if our group is running late?
Games must start according to schedule. This is a live event with other bookings following yours. We cannot compromise other adventures experiences to accommodate tardiness. If your room has been booked private, then you will have the remaining time to complete your room. If your room is not booked as private, then you will Not be able to join the room once it has begun.
We highly recommend you arrive 15 minutes before the scheduled time. Please plan your time accordingly.